Frequently Asked Questions

Frequently Asked Questions

How do I choose the right size?

Review the size chart on the product page before ordering. If you are between sizes, contact us before purchasing so we can help you review the measurements.

When will my order ship?

Processing and delivery times depend on the product and destination. Check the estimated delivery information shown at checkout and in your order confirmation.

How can I track my order?

When tracking is available, we will share the tracking details by email after your order ships.

Can I change or cancel an order?

Contact us as soon as possible at elvywear.us@gmail.com. Requests may not be possible once production or fulfillment has started.

What is your return policy?

Return eligibility, deadlines, and return shipping terms are described in our Refund Policy. Please review it before ordering.

What if my item arrives damaged or incorrect?

Email elvywear.us@gmail.com with your order number and clear photos of the issue so our support team can review it.

How can I contact ELVYWEAR?

Email elvywear.us@gmail.com and include your order number if your question relates to an existing order.